Frequently asked questions
Everything about trials, pricing, features, data and support. Still stuck? WhatsApp us.
Frequently Asked Questions
How long is the free trial?
14 days with every feature unlocked. No credit card. When the trial ends, pick a plan or export your data.
Is OneSuit good for mobile repair shops?
Yes — it is our most-used setup. Service jobs, IMEI tracking, technician assignment, checklists, parts stock, warranty records and WhatsApp customer updates are all built in.
Does it work if my internet goes down?
The POS keeps billing offline and syncs when you are back online. Reports and cloud features need internet.
Can I use it on my phone?
Yes. OneSuit is cloud-based and works in any browser on phone, tablet or PC. A Windows desktop app is also available.
Can I import my existing products and customers?
Upload a CSV/Excel or connect your WooCommerce store. Our team helps with the first import on WhatsApp at no cost.
Is my data safe?
Every business gets its own isolated database, encrypted connections, 2FA, login device management and automatic daily backups. You can export everything anytime.
Which payment methods do you accept for the subscription?
Bank transfer, JazzCash, EasyPaisa and cards. Stripe and PayPal for customers outside Pakistan.
Do you offer setup and training?
Yes. Setup help is included in every plan over WhatsApp. On-site training in Lahore is available on request.
Before you switch
Quick answers to the questions owners ask most when planning a switch.
Plans start at Rs 2,000 per month and cover the core setup most shops need daily: POS, products, customers, purchases and reports. No setup fees. Higher plans unlock accounting, more branches, WooCommerce, HR and AI reports.
Yes. The POS and product screens are built for counter staff, in Urdu or English. Most shops are running confidently within a day, and support is one WhatsApp message away.
Yes. Import products, opening stock, customers, suppliers and opening balances from Excel. We help with the first import at no cost.
No. Monthly or yearly billing, cancel anytime, export your data whenever you want.
Multi-branch is built in: branch warehouses, transfers, per-branch registers and permissions, and reports you can filter by branch.
WhatsApp and email support from Lahore in Urdu and English, a knowledge base, video tutorials and on-site training in Lahore on request.
Get Started with the #1 Business Software in Pakistan
Free 14-day trial. Setup takes 10 minutes and our team is one WhatsApp message away.