Computer repair software with serial-level tracking and customer approvals
- Service jobs with serial numbers, accessories checklist and data-backup consent
- Quotations approved on WhatsApp before the work starts
- Parts stock for SSDs, RAM, screens and chargers
- Advance payments and balance due on every job
- B2B clients with assets, contracts and a portal
A busy computer repair shop can turn into chaos fast
On a packed day everything moves at the speed of your workflow. Every sale, every stock change and every udhaar entry has to stay tight — or the counter backs up and money leaks.
The customer says the charger was in the bag — nobody wrote it down.
A data-recovery job takes a week and the customer calls every day.
An upgrade quote is approved verbally, then disputed at pickup.
RAM and SSDs sold from the shelf never leave the stock count.
A corporate client wants a monthly statement you build by hand.
You fix the same office laptops every quarter with no history.
When the workflow cracks under pressure, the gaps get expensive. OneSuit keeps jobs, parts and customer approvals connected, so your shop stays in control.
One system for every laptop, every part and every approval
OneSuit keeps the whole job in one place, from the first entry to the last payment — with stock, customers, WhatsApp updates and accounting working together.
- Intake with serial, accessories checklist, condition photos and consent text
- Diagnose, send a quotation on WhatsApp and record the approval
- Collect an advance; parts deduct from stock as they are used
- Update status — customer tracks it in the portal instead of calling
- Deliver, bill and set the warranty period
- Corporate clients get statements, contracts and asset lists
| Ref | Customer | Device | Technician | Status | Payment | Total | Due |
|---|---|---|---|---|---|---|---|
| SJ_1119 | Ahmed R. | Vivo Y20 | Aqib | Delivered | paid | 3,600 | 0.00 |
| SJ_1118 | walk-in | iPhone 14 | Aqib | Pending | unpaid | 2,000 | 2,000 |
| SJ_1117 | Sana M. | iPhone 11 | Aqib | Intake | unpaid | 7,000 | 7,000 |
| SJ_1116 | walk-in | Oppo A54 | Atif | Ready for pickup | paid | 4,500 | 0.00 |
| SJ_1115 | Bilal K. | Apple 13 Pro | Atif | In progress | paid | 9,500 | -1,500 |
| SJ_1114 | walk-in | Samsung A54 | Aqib | Completed | unpaid | 1,000 | 1,000 |
Everything a laptop & computer repair needs, in one login
Computer repair shop is detailed work. Your software should keep up. These are the core modules OneSuit brings together so that sales, stock, customers and money stay connected during the daily rush.
Repair Ticket Management
Create, assign and track every service job from intake to pickup with full context on one card.
- IMEI / serial on the job
- Pre & post repair checklists
- Estimate → approval → balance due
- Status pipeline with lists per stage
- Warranty & maintenance history
Inventory Management
Track every part and product down to the unit with real visibility across branches.
- Low-stock alerts
- Barcode labels & camera scan
- IMEI / serial tracking
- Batches & expiry
- Stock counts, damages, transfers
Quotations & Contracts
Quote on WhatsApp, convert to sale; contracts with renewal reminders.
- Quotation PDF & WhatsApp
- Convert to sale / job
- Contract templates
- Renewal reminders
- Recurring invoices
CRM & Client Portal
Every customer profile shows every job, invoice and balance — and customers can log in.
- Customers with / without login
- Purchase & job history
- Opening balance & dues
- Client portal with online payment
- Import customers by Excel
POS Built for Your Counter
A register that understands services, parts, tax, discounts, advances and udhaar.
- Retail / wholesale price levels
- Multi-payment on one sale
- Loyalty points & promo codes
- Hold, drafts & returns
- Thermal receipts & customer display
WhatsApp & SMS Updates
Automatic templates for received, ready, invoice and reminders — with a message log.
- Job status templates
- Invoice & quotation on WhatsApp
- Udhaar reminders
- Message logs
- Email & SMS too
Reporting & AI Analytics
50+ reports on sales, stock, jobs, staff and finance, filtered by branch and date.
- Profit & loss and cash flow
- Service jobs & checklist reports
- Dead stock, aging, expiry
- Seller & attendance
- AI analytics summary
Commissions
Commission programs and rules for technicians and sales agents, computed automatically.
- Percent of sale / labour
- Fixed per job
- Agents & technicians
- Receipts
- Monthly commission report
Returns, Damages & Warranty
Sales and purchase returns, damaged stock and warranty claims done right.
- Line-item returns
- Damages record
- Warranty / guarantee dates
- Warranty report
- Return ratio report
Accounting & Ledgers
Udhaar, payables, expenses, deposits, transfers, balance sheet and real profit.
- Customer & supplier ledgers
- Opening balances import
- Expenses & deposits
- Cash register report
- QuickBooks sync
Projects, Tasks & Assets
Kanban tasks, deadlines, company assets and maintenance schedules.
- Projects & tasks
- Kanban boards
- Assets & maintenance
- Meetings
- Knowledge base
Security & Backups
Isolated database, 2FA, device control and daily backups.
- Private database per business
- Two-factor authentication
- Login device approval
- Daily + on-demand backups
- Export everything
Intake that prevents arguments
Everything the customer handed over is on the job card and the printed receipt.
| Ref | Customer | Device | Technician | Status | Payment | Total | Due |
|---|---|---|---|---|---|---|---|
| SJ_1119 | Ahmed R. | Vivo Y20 | Aqib | Delivered | paid | 3,600 | 0.00 |
| SJ_1118 | walk-in | iPhone 14 | Aqib | Pending | unpaid | 2,000 | 2,000 |
| SJ_1117 | Sana M. | iPhone 11 | Aqib | Intake | unpaid | 7,000 | 7,000 |
| SJ_1116 | walk-in | Oppo A54 | Atif | Ready for pickup | paid | 4,500 | 0.00 |
| SJ_1115 | Bilal K. | Apple 13 Pro | Atif | In progress | paid | 9,500 | -1,500 |
| SJ_1114 | walk-in | Samsung A54 | Aqib | Completed | unpaid | 1,000 | 1,000 |
Quote first, work second
Quotations go out on WhatsApp with a PDF; the customer approves in the portal or by reply; convert to the job without retyping.
| Item | Qty | Rate | Total |
|---|---|---|---|
| SSD 512GB | 1 | 9,500 | 9,500 |
| RAM 8GB DDR4 | 1 | 6,000 | 6,000 |
| Labour | 1 | 3,000 | 3,000 |
| Total | 18,500 |
Offices and schools as clients
Contracts, asset lists and monthly statements for corporate clients — with a client portal for their IT manager.
| Contract | Client | Value | Ends | Status |
|---|---|---|---|---|
| Plot 14-B lease | M. Asif | 1,200,000 | 30 Sep | Renew |
| Shop 3, DHA Mall | Zain & Co | 840,000 | 12 Nov | Active |
| Quotation Q-77 | Hassan Estate | 2,500,000 | Sent | Viewed |
| Booking #B-19 | S. Khan | Token 300,000 | — | Received |
Software that fits every type of laptop & computer repair
Single-location Computer repair shop
One counter, one owner, a couple of staff. One simple system that keeps the day moving and the numbers honest.
- Fast counter flow
- Stock alerts
- WhatsApp updates built in
- Daily closing report
Multi-branch chains
Run two shops or ten with shared products, branch stock, transfers and store-level permissions.
- Inter-branch transfers
- Branch-level permissions
- Compare branches
- Central purchasing
Online + offline
Sell in the shop and on your website from one stock — orders and inventory stay in sync.
- Own online store
- WooCommerce / Shopify sync
- Online orders module
- Never oversell
Wholesale + retail
Retail and wholesale price levels, dealer ledgers and credit limits in the same POS.
- Price tiers per customer
- Credit limits & aging
- Sales agent commission
- Dealer portal
OneSuit powers 25 industries
Get started in four steps
From sign-up to your first sale in under an hour — with our team on WhatsApp.
Set up your shop
Add products, categories, tax, staff roles and warehouses in minutes. Import products and customers by Excel.
Start selling
Open the register, scan or search, take any payment, print or WhatsApp the receipt.
Run the day
Purchases, returns, udhaar and expenses go in as they happen; alerts tell you what to reorder.
See the profit
Close the day with the cash register report and see real profit, dead stock and top customers.
Connected to the tools businesses already use
OneSuit plugs into your eCommerce, accounting, payments and messaging — so your tools work as one system.
eCommerce
Accounting
Communication
Compliance
Developer & Other
Common questions before moving to OneSuit
Quick answers to the questions owners ask most when planning a switch.
Plans start at Rs 2,000 per month and cover the core setup most shops need daily: POS, products, customers, purchases and reports. No setup fees. Higher plans unlock accounting, more branches, WooCommerce, HR and AI reports.
Yes. The POS and product screens are built for counter staff, in Urdu or English. Most shops are running confidently within a day, and support is one WhatsApp message away.
Yes. Import products, opening stock, customers, suppliers and opening balances from Excel. We help with the first import at no cost.
No. Monthly or yearly billing, cancel anytime, export your data whenever you want.
Multi-branch is built in: branch warehouses, transfers, per-branch registers and permissions, and reports you can filter by branch.
WhatsApp and email support from Lahore in Urdu and English, a knowledge base, video tutorials and on-site training in Lahore on request.
Plans for laptop & computer repairs
Pick a plan today, change it any time. Every plan includes a 14-day free trial and setup help on WhatsApp.
- 5 users
- 1,000 products
- 200 customers
- 20 suppliers
- 1 warehouse
- 50 WhatsApp messages / month
- Point of sale
- Service & Maintenance (repair jobs)
- Commissions
- 10 users
- 3,000 products
- 1,000 customers
- 50 suppliers
- 3 warehouses
- 150 WhatsApp messages / month
- Everything in Small Shop POS, plus:
- FBR Digital Invoicing
- Online orders
- Accounting
- Stock transfers
- Promotions
- Projects & tasks
- Assets
- Quotations
- Marketing
- Knowledge base
- Webhooks
- 20 users
- Unlimited products
- 5,000 customers
- 200 suppliers
- 5 warehouses
- 500 WhatsApp messages / month
- Everything in Growing Business, plus:
- HR management
- WooCommerce & Shopify
- AI reports
- Contracts, bookings, recruitment & meetings
- QuickBooks, Xero, Zapier, Slack, Telegram
- Salla, PrestaShop, Jumia, Mailchimp, Google Sheets
- Document archive
Repair jobs (Service & Maintenance), IMEI / serial tracking, checklists and technician commission are on every plan. Most repair shops start on Small Shop POS and move to Growing Business for accounting, branches and FBR invoicing. Need a custom quote? WhatsApp us.
Laptop & Computer Repair FAQs
Can I use it for both phones and laptops?
Yes, one shop can run both from the same account with different checklists.
Can customers approve quotations online?
Yes, in the client portal or by replying on WhatsApp.
Can I manage corporate maintenance contracts?
Yes — Contracts, Assets and recurring invoices are built in.
Turn busy days at your computer repair shop into a smoother workflow
OneSuit keeps sales, stock, customers and money connected, so the counter stays calm and you know your numbers. Join hundreds of businesses across Pakistan on one system built for the way you work.