WhatsApp updates your customers actually read
Templates for job received, ready for pickup, invoice sent and payment reminders. Every message is logged, so you know what was sent and when — no more "bhai phone ready hai?" calls.
| Time | Customer | Template | Status |
|---|---|---|---|
| 10:42 | 0300-1234567 | job_received | Delivered |
| 16:10 | 0300-1234567 | ready_for_pickup | Read |
| 18:05 | 0300-1234567 | invoice | Sent |
Set the templates once
Edit templates for each event under WhatsApp → Templates. Placeholders fill in the customer name, job reference, device, amount and your shop name.
| Time | Customer | Template | Status |
|---|---|---|---|
| 10:42 | 0300-1234567 | job_received | Delivered |
| 16:10 | 0300-1234567 | ready_for_pickup | Read |
| 18:05 | 0300-1234567 | invoice | Sent |
Event templates
Job received, approved, ready, delivered, invoice, quotation, payment reminder.
Message logs
See every message, its template and delivery status.
Email & SMS too
Same events by SMS (SMS Settings & Templates) or email.
Quota per plan
WhatsApp messages included monthly per plan; top-ups available.
Reminders that bring money back
Udhaar reminders, quotation follow-ups and recurring invoice notices go out on schedule — from the Marketing module you can also run campaigns to customer segments.
| Account | Type | Amount |
|---|---|---|
| Repair sales | Income | 38,500 |
| Accessories | Income | 12,200 |
| Parts cost | Expense | -19,800 |
| Udhaar collected — Ali Traders | Deposit | 7,000 |
| Rent (Sep) | Expense | -25,000 |
| Net profit today | 30,900 |
Udhaar reminders
Due balance reminders to customers with outstanding amounts.
Quotation follow-up
Send the quotation PDF on WhatsApp and get approval.
Campaigns & segments
Promotions to segments (inactive customers, top spenders).
Client portal link
Every message can link to the customer's portal.
Bilal Ahmed of Mobile Zone, Lahore
“Customer ko exact pata hota hai phone kab ready hoga. Calls 80% kam ho gayi.”
Who uses WhatsApp & SMS Notifications
Mobile Repair Shop Software
Service jobs, IMEI, parts stock and WhatsApp "phone ready" updates
See how it works →Auto Workshop Software
Job cards by number plate, service history, parts & labour billing
See how it works →Wholesale & Distribution Software
Dealer ledgers, credit limits, price tiers, challans and recovery
See how it works →Salon & Beauty Parlour Software
Bookings, staff commission, services + products POS, WhatsApp reminders
See how it works →Everything else in OneSuit
Repair Ticket Management
Create service jobs and keep customers updated on WhatsApp
Point of Sale
Fast register for sales, payments and customers in one place
Inventory Management
Serialise your inventory, track batches and get low-stock alerts
Accounting & Ledgers
Udhaar, expenses, cash flow and real profit — no accountant needed
Employees, HR & Payroll
Roles, attendance, shifts, leave and payroll
Commissions
Commission programs for technicians and sales agents
Reporting & AI Analytics
50+ reports and AI insights on sales, stock and staff
Client Portal
Customers track jobs, view invoices and pay online
WhatsApp & SMS Notifications FAQs
Do I need my own WhatsApp number?
Yes — messages go from your business number configured under WhatsApp → Settings.
How many messages are included?
Starter 50, Growth 150, Pro 500 per month (see pricing); top-ups on request.
Can I write templates in Urdu?
Yes, templates are free text — Roman Urdu, Urdu or English.
Is there a log?
Yes, WhatsApp → Message Logs shows every message and status.