Watch and jewellery software for repairs and retail together
- Repair jobs with item photos, weight and condition at intake
- Retail POS for watches, gold and artificial jewellery
- Serial numbers on high-value pieces
- Quotations for custom orders and polishing
- WhatsApp updates when the piece is ready
Trusted by businesses like yours
A busy jewellery shop can turn into chaos fast
On a packed day everything moves at the speed of your workflow. Every sale, every stock change and every udhaar entry has to stay tight — or the counter backs up and money leaks.
A customer claims the ring had a bigger stone when handed over.
Repair receipts on paper get lost — and so does trust.
High-value stock counted by memory.
Custom orders quoted verbally, price disputed later.
Repairs and retail sales tracked in two registers.
Loyal customers never get a reason to return.
When the workflow cracks under pressure, the gaps get expensive. OneSuit keeps repairs, retail and gold rates connected, so your shop stays in control.
One system for every repair, every piece and every payment
OneSuit keeps the whole job in one place, from the first entry to the last payment — with stock, customers, WhatsApp updates and accounting working together.
- Intake with photos, weight, condition and serial
- Estimate and WhatsApp approval
- Status → Ready; customer notified
- Pickup with signature-ready receipt and warranty
- Retail sale of accessories or new pieces at the same counter
- Loyalty points and Eid promotions bring them back
| Ref | Customer | Device | Technician | Status | Payment | Total | Due |
|---|---|---|---|---|---|---|---|
| SJ_1119 | Ahmed R. | Vivo Y20 | Aqib | Delivered | paid | 3,600 | 0.00 |
| SJ_1118 | walk-in | iPhone 14 | Aqib | Pending | unpaid | 2,000 | 2,000 |
| SJ_1117 | Sana M. | iPhone 11 | Aqib | Intake | unpaid | 7,000 | 7,000 |
| SJ_1116 | walk-in | Oppo A54 | Atif | Ready for pickup | paid | 4,500 | 0.00 |
| SJ_1115 | Bilal K. | Apple 13 Pro | Atif | In progress | paid | 9,500 | -1,500 |
| SJ_1114 | walk-in | Samsung A54 | Aqib | Completed | unpaid | 1,000 | 1,000 |
Everything a watch & jewellery repair needs, in one login
Jewellery shop is detailed work. Your software should keep up. These are the core modules OneSuit brings together so that sales, stock, customers and money stay connected during the daily rush.
Repair Ticket Management
Create, assign and track every service job from intake to pickup with full context on one card.
- IMEI / serial on the job
- Pre & post repair checklists
- Estimate → approval → balance due
- Status pipeline with lists per stage
- Warranty & maintenance history
POS Built for Your Counter
A register that understands services, parts, tax, discounts, advances and udhaar.
- Retail / wholesale price levels
- Multi-payment on one sale
- Loyalty points & promo codes
- Hold, drafts & returns
- Thermal receipts & customer display
Inventory Management
Track every part and product down to the unit with real visibility across branches.
- Low-stock alerts
- Barcode labels & camera scan
- IMEI / serial tracking
- Batches & expiry
- Stock counts, damages, transfers
WhatsApp & SMS Updates
Automatic templates for received, ready, invoice and reminders — with a message log.
- Job status templates
- Invoice & quotation on WhatsApp
- Udhaar reminders
- Message logs
- Email & SMS too
CRM & Client Portal
Every customer profile shows every job, invoice and balance — and customers can log in.
- Customers with / without login
- Purchase & job history
- Opening balance & dues
- Client portal with online payment
- Import customers by Excel
Accounting & Ledgers
Udhaar, payables, expenses, deposits, transfers, balance sheet and real profit.
- Customer & supplier ledgers
- Opening balances import
- Expenses & deposits
- Cash register report
- QuickBooks sync
Promotions & Loyalty
Bring customers back with points, promo codes, segments and campaigns.
- Loyalty points at POS
- Promotions & promo codes
- Customer segments
- WhatsApp / SMS campaigns
- Gift & store credit (roadmap)
Reporting & AI Analytics
50+ reports on sales, stock, jobs, staff and finance, filtered by branch and date.
- Profit & loss and cash flow
- Service jobs & checklist reports
- Dead stock, aging, expiry
- Seller & attendance
- AI analytics summary
Security & Backups
Isolated database, 2FA, device control and daily backups.
- Private database per business
- Two-factor authentication
- Login device approval
- Daily + on-demand backups
- Export everything
Quotations & Contracts
Quote on WhatsApp, convert to sale; contracts with renewal reminders.
- Quotation PDF & WhatsApp
- Convert to sale / job
- Contract templates
- Renewal reminders
- Recurring invoices
Photos and weight at intake
Documented condition protects both you and the customer — and the printed receipt carries it.
| Ref | Customer | Device | Technician | Status | Payment | Total | Due |
|---|---|---|---|---|---|---|---|
| SJ_1119 | Ahmed R. | Vivo Y20 | Aqib | Delivered | paid | 3,600 | 0.00 |
| SJ_1118 | walk-in | iPhone 14 | Aqib | Pending | unpaid | 2,000 | 2,000 |
| SJ_1117 | Sana M. | iPhone 11 | Aqib | Intake | unpaid | 7,000 | 7,000 |
| SJ_1116 | walk-in | Oppo A54 | Atif | Ready for pickup | paid | 4,500 | 0.00 |
| SJ_1115 | Bilal K. | Apple 13 Pro | Atif | In progress | paid | 9,500 | -1,500 |
| SJ_1114 | walk-in | Samsung A54 | Aqib | Completed | unpaid | 1,000 | 1,000 |
Software that fits every type of watch & jewellery repair
Single-location Jewellery shop
One counter, one owner, a couple of staff. One simple system that keeps the day moving and the numbers honest.
- Fast counter flow
- Stock alerts
- WhatsApp updates built in
- Daily closing report
Multi-branch chains
Run two shops or ten with shared products, branch stock, transfers and store-level permissions.
- Inter-branch transfers
- Branch-level permissions
- Compare branches
- Central purchasing
Online + offline
Sell in the shop and on your website from one stock — orders and inventory stay in sync.
- Own online store
- WooCommerce / Shopify sync
- Online orders module
- Never oversell
Wholesale + retail
Retail and wholesale price levels, dealer ledgers and credit limits in the same POS.
- Price tiers per customer
- Credit limits & aging
- Sales agent commission
- Dealer portal
OneSuit powers 25 industries
Get started in four steps
From sign-up to your first sale in under an hour — with our team on WhatsApp.
Set up your shop
Add products, categories, tax, staff roles and warehouses in minutes. Import products and customers by Excel.
Start selling
Open the register, scan or search, take any payment, print or WhatsApp the receipt.
Run the day
Purchases, returns, udhaar and expenses go in as they happen; alerts tell you what to reorder.
See the profit
Close the day with the cash register report and see real profit, dead stock and top customers.
Connected to the tools businesses already use
OneSuit plugs into your eCommerce, accounting, payments and messaging — so your tools work as one system.
eCommerce
Accounting
Communication
Compliance
Developer & Other
Trusted by businesses across Pakistan and abroad
“Repair receipt pe photo aur weight — customer ko bhi tasalli, humein bhi.”
Common questions before moving to OneSuit
Quick answers to the questions owners ask most when planning a switch.
Plans start at Rs 2,000 per month and cover the core setup most shops need daily: POS, products, customers, purchases and reports. No setup fees. Higher plans unlock accounting, more branches, WooCommerce, HR and AI reports.
Yes. The POS and product screens are built for counter staff, in Urdu or English. Most shops are running confidently within a day, and support is one WhatsApp message away.
Yes. Import products, opening stock, customers, suppliers and opening balances from Excel. We help with the first import at no cost.
No. Monthly or yearly billing, cancel anytime, export your data whenever you want.
Multi-branch is built in: branch warehouses, transfers, per-branch registers and permissions, and reports you can filter by branch.
WhatsApp and email support from Lahore in Urdu and English, a knowledge base, video tutorials and on-site training in Lahore on request.
Plans for watch & jewellery repairs
Pick a plan today, change it any time. Every plan includes a 14-day free trial and setup help on WhatsApp.
- 3 users
- 1,000 products & parts
- Unlimited service jobs
- IMEI / serial tracking
- Checklists & warranty
- 50 WhatsApp messages / month
- POS for accessories
- Technician commission
- 10 users
- 3,000 products & parts
- 3 branches with transfers
- 150 WhatsApp messages / month
- Everything in Repair Starter
- Customer udhaar & accounting
- Client portal & job tracking
- Bookings & quotations
- Maintenance history
- Unlimited users & branches
- 500 WhatsApp messages / month
- Everything in Repair Growth
- HR, attendance & payroll
- AI reports
- Priority support
Repair plans include Service & Maintenance, checklists, technician commission and WhatsApp updates. 14-day free trial on every plan. Need a custom quote? WhatsApp us.
Watch & Jewellery Repair FAQs
Can I record gold weight and purity?
Yes, as product attributes and on the job card.
Can I sell and repair from one system?
Yes — POS and service jobs share customers and reports.
Turn busy days at your jewellery shop into a smoother workflow
OneSuit keeps sales, stock, customers and money connected, so the counter stays calm and you know your numbers. Join hundreds of businesses across Pakistan on one system built for the way you work.