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Merging duplicate customers

Customers & SuppliersUpdated Sep 2026

Merging duplicate customers — this article covers what it is, where it lives in OneSuit and exactly what to do. Part of the Customers & Suppliers section of the OneSuit Knowledge Base.

Where to find it: People → Customers

Steps

  1. Search both records.
  2. Move sales to the correct one (edit invoice customer).
  3. Deactivate the duplicate.

Tips

  • Import by phone number avoids duplicates.

Need help?

If something on this page does not match what you see in OneSuit, message our support team on WhatsApp with your subdomain and a screenshot — we reply within minutes during business hours (Mon–Sat, 10am–8pm PKT).

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