Merging duplicate customers
Merging duplicate customers — this article covers what it is, where it lives in OneSuit and exactly what to do. Part of the Customers & Suppliers section of the OneSuit Knowledge Base.
Where to find it: People → Customers
Steps
- Search both records.
- Move sales to the correct one (edit invoice customer).
- Deactivate the duplicate.
Tips
- Import by phone number avoids duplicates.
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