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Top customers and inactive customers

Reports & AI AnalyticsUpdated Sep 2026

Top customers and inactive customers — this article covers what it is, where it lives in OneSuit and exactly what to do. Part of the Reports & AI Analytics section of the OneSuit Knowledge Base.

Where to find it: Reports → Customers

Steps

  1. Open Customers report.
  2. See top 5 by sales.
  3. Switch to Inactive to find customers who stopped buying.

Tips

  • Send inactive customers a campaign.

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