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Refund / return from the POS

Point of SaleUpdated Sep 2026

Refund / return from the POS — this article covers what it is, where it lives in OneSuit and exactly what to do. Part of the Point of Sale section of the OneSuit Knowledge Base.

Where to find it: Sales → Sales Return

Steps

  1. Open Sales Return → Add.
  2. Find the invoice.
  3. Select items and quantities.
  4. Choose refund method or credit to ledger.
  5. Save.

Tips

  • Returns put stock back automatically.

Need help?

If something on this page does not match what you see in OneSuit, message our support team on WhatsApp with your subdomain and a screenshot — we reply within minutes during business hours (Mon–Sat, 10am–8pm PKT).

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