Removing a user who left

Removing a user who left — this article covers what it is, where it lives in OneSuit and exactly what to do. Part of the Login & Account section of the OneSuit Knowledge Base.

Where to find it: User Management

Steps

1. Open the user.
2. Click Deactivate (keeps history) or Delete.
3. Remove their approved device.
4. Reassign their open service jobs to another technician.

Tips

• Deactivate instead of delete to keep sales history.

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