SMS templates

SMS templates — this article covers what it is, where it lives in OneSuit and exactly what to do. Part of the WhatsApp, SMS & Email section of the OneSuit Knowledge Base.

Where to find it: Settings → SMS Templates

Steps

1. Edit templates per event.
2. Keep under 160 characters to avoid multi-part SMS.

Tips

• Placeholders work the same as WhatsApp.

Need help?

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