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When are WhatsApp messages sent automatically?

WhatsApp, SMS & EmailUpdated Sep 2026

When are WhatsApp messages sent automatically — this article covers what it is, where it lives in OneSuit and exactly what to do. Part of the WhatsApp, SMS & Email section of the OneSuit Knowledge Base.

Where to find it: WhatsApp

Steps

  1. Service job created.
  2. Status changed to Ready for Pickup or Delivered.
  3. Invoice created.
  4. Quotation sent.
  5. Payment reminder scheduled.

Tips

  • Each event can be turned off in settings.

Need help?

If something on this page does not match what you see in OneSuit, message our support team on WhatsApp with your subdomain and a screenshot — we reply within minutes during business hours (Mon–Sat, 10am–8pm PKT).

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