Barcode scanner adds nothing

Barcode scanner adds nothing — this article covers what it is, where it lives in OneSuit and exactly what to do. Part of the Troubleshooting section of the OneSuit Knowledge Base.

Where to find it: POS

Steps

1. Click in the search box first.
2. Test the scanner in Notepad.
3. Set the scanner to add Enter after scan.
4. Check the code exists on the product.

Tips

• Scanners in keyboard mode need no driver.

Need help?

If something on this page does not match what you see in OneSuit, message our support team on WhatsApp with your subdomain and a screenshot — we reply within minutes during business hours (Mon–Sat, 10am–8pm PKT).