Digital scale not reading

Digital scale not reading — this article covers what it is, where it lives in OneSuit and exactly what to do. Part of the Troubleshooting section of the OneSuit Knowledge Base.

Where to find it: POS Settings

Steps

1. Check the port.
2. Baud rate must match the scale.
3. Try another cable.

Tips

• Scale must output continuous weight.

Need help?

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