Receipt not printing

Receipt not printing — this article covers what it is, where it lives in OneSuit and exactly what to do. Part of the Troubleshooting section of the OneSuit Knowledge Base.

Where to find it: POS

Steps

1. Check printer is on and connected.
2. Print a Windows test page.
3. In OneSuit choose the correct paper size.
4. Use the Windows app or enable Chrome silent print.
5. Try another USB port.

Tips

• Most issues are the driver — reinstall it.

Need help?

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