Data seems missing after update

Data seems missing after update — this article covers what it is, where it lives in OneSuit and exactly what to do. Part of the Troubleshooting section of the OneSuit Knowledge Base.

Where to find it: Support

Steps

1. Refresh with Ctrl+F5.
2. Check warehouse filter.
3. Contact support with the details.

Tips

• Updates never delete data.

Need help?

If something on this page does not match what you see in OneSuit, message our support team on WhatsApp with your subdomain and a screenshot — we reply within minutes during business hours (Mon–Sat, 10am–8pm PKT).