Email not sending

Email not sending — this article covers what it is, where it lives in OneSuit and exactly what to do. Part of the Troubleshooting section of the OneSuit Knowledge Base.

Where to find it: Mail Settings

Steps

1. Check SMTP details.
2. Use port 587 with TLS.
3. Gmail needs an App Password.
4. Send a test.

Tips

• Check spam folder.

Need help?

If something on this page does not match what you see in OneSuit, message our support team on WhatsApp with your subdomain and a screenshot — we reply within minutes during business hours (Mon–Sat, 10am–8pm PKT).