Warranty on repairs

Warranty on repairs — this article covers what it is, where it lives in OneSuit and exactly what to do. Part of the Service & Maintenance (Repair Jobs) section of the OneSuit Knowledge Base.

Where to find it: Service Jobs → Warranty

Steps

1. Set warranty days on the job at delivery.
2. When the customer returns, search the job by IMEI.
3. The Warranty report lists all active warranties.

Tips

• Warranty claims can be created as a new job linked to the old one.

Need help?

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