Getting Started
Sign up, first login, business settings and the 10-minute setup checklist.
How to create your OneSuit account (free 14-day trial)
Open the Register page and enter your business name, your name, email and phone → Choose a subdomain — this becomes your login address (e.g. maati.onesuitsolution.com) → Pick your business type so the right modules are switched on
Your first 10 minutes: setup checklist
Upload your logo under Settings → Dynamic Appearance → Add your warehouse / branch under Settings → Warehouses → Set currency and tax under Settings
Understanding the OneSuit dashboard
Read the four KPI cards: Sales, Purchases, Sales Due and Profit → Use the date filter to change the period → Check the Sales & Purchases chart for trends
How modules work (Features screen)
Open Settings → Features (or Modules) → Toggle a module on or off → Modules not included in your plan show a lock — upgrade to enable
Which plan is right for me?
Compare Small Shop POS, Growing Business and Advanced Business ERP (and the industry plans) on the Pricing page → Count your users, warehouses and monthly WhatsApp messages → Pick the plan with the modules you need (Accounting and FBR Digital Invoicing start on Growing Business
Importing your existing data (products, customers, suppliers)
Download the sample Excel file from the import screen → Fill one row per item — keep column headings exactly as in the sample → Upload the file and map columns if asked
Setting up your first warehouse or branch
Open Settings → Warehouses → Click Add and enter the branch name, address and phone → Mark one warehouse as default for POS
Adding your logo, colours and business details
Open Settings → Dynamic Appearance → Upload your logo and favicon → Choose the primary colour
Inviting your staff to OneSuit
Open User Management → Users → Add → Enter name, email and a temporary password → Choose a role (Cashier, Technician, Manager…)
Using OneSuit on a phone or tablet
Open your subdomain in Chrome on the phone → Log in → Tap the menu icon to open the sidebar
Installing the OneSuit Windows desktop app
Download the Windows app from the link in your welcome email or from support → Install and open it → Enter your subdomain and log in
Switching languages (Urdu / English / Arabic)
Click your name at the top right → Choose Language → Pick Urdu, English, Arabic or another language
Going live: what to check before your first real day
Products and prices are correct → Opening stock entered per warehouse → Receipt printer tested
How OneSuit keeps your data safe
Each business has an isolated database → Connections are encrypted (HTTPS) → Enable two-factor authentication for owners
Keyboard shortcuts in OneSuit
F2 — search product → F4 — customer → F8 — payment
How to contact OneSuit support
Click Support in the sidebar to open a ticket → Or WhatsApp us — number in the footer of onesuit.pk → Include your subdomain and a screenshot